Claire Hillary
Job title:
HR Documentation Team Leader
Tenure in the company:
Joined 2015
Bio
Claire is a Senior HR Documentation Consultant and the team leader for the HR Documentation team. She advises on all aspects of HR documentation to ensure compliance with current UK employment law. Claire drafts tailored documents to suit each business’s specific needs and reviews existing documentation where clients prefer to retain their own versions. With her background in face-to-face HR, management, and employment law advice, she brings a broad and practical perspective to her work.
Responsibilities within the company
Her responsibilities include drafting compliant HR documents tailored to individual client requirements, reviewing and advising on existing client documentation, and supporting team members through training, mentoring, and day-to-day guidance.
Professional Background
Education:
She holds an MSc in Human Resource Management and a BA (Hons) in Business.
Career Path:
Claire began her career in management within the NHS before moving into HR roles in the same sector. She later transitioned into consultancy and has worked as both an employment law advice consultant and HR documentation specialist for over 17 years.
Certifications and accreditations:
CIPD level 7 (Masters degree in Human Resource Management)
Main sector of expertise:
Claire’s expertise spans a broad range of industries including healthcare (NHS), care, education, charities, manufacturing, and agriculture.
Achievements and awards:
In 2014, Claire was awarded Employment Law Consultant of the Year.
Philosophy and approach to work
“Claire takes a flexible, client-focused approach to advising. She believes there are always options and works closely with clients by listening carefully and asking the right questions to help them reach their desired outcomes.”
Personal information
Outside of work, Claire is a parent of two, an enthusiastic saxophone player, an avid reader, gardener, and enjoys keeping active.