Emma Yorke
Job title:
HR Documentation and Complaints Manager
Tenure in the company:
Joined 2016
Bio
Emma oversees the development, maintenance, and compliance of all HR-related documentation, ensuring alignment with company policies and legal standards. She also manages the end-to-end complaints process, bringing fairness and clarity to every case.
Responsibilities within the company
Emma is responsible for maintaining compliant HR documentation and managing the full complaints procedure within the organisation.
Professional Background
Career Path:
Emma initially studied Criminal Law but found the emotional impact challenging, which led her to shift her focus to Employment Law, a field more aligned with her interests. Over the past 18 years, she has built a broad HR career encompassing operational and employee relations roles.
Certifications and accreditations:
CPP Certificate in Personnel Practice Business Admin (Level 1-3)
Main sector of expertise:
Emma specialises in Human Resources, Employment Law, and Business Administration.
Philosophy and approach to work
“Emma began her career with a strong interest in law and a genuine empathy for people’s experiences. She brings that same sense of responsibility and care to her work in HR, where she is committed to fostering a fair, transparent, and supportive environment. Her approach blends a solid understanding of employment law with practical business insight, ensuring compliance while nurturing positive employee relations.”
Personal information
Emma is a big Chihuahua lover and would happily add more to her family if she had the space. She enjoys spending time with family and pets, exploring nature, reading, focusing on wellness, and travelling. She describes herself as a “quite simple lady.”