Gemma Kelly
Job title:
Advice Team Leader
Tenure in the company:
Joined 2025
Bio
Gemma is an Employment Law Consultant specialising in retail and hairdressing sectors, with 15 years’ experience supporting businesses of all sizes, from micro-enterprises to large corporates. She provides clear, detailed advice on a wide range of HR and employment law matters, from day-to-day issues like conduct, absence, and family-friendly entitlements, to complex cases involving grievances, redundancies, TUPE transfers, medical capability, discrimination, and settlement agreements. Gemma prides herself on outlining all options to enable clients to make informed business decisions.
As Advice Team Leader, Gemma also supports the development of the wider advice team while continuing to deliver sound legal guidance to clients.
Responsibilities within the company
Gemma advises clients on a wide range of HR and Employment Law matters, from routine issues to complex cases. As a generalist, she provides clear, detailed guidance to help clients make informed business decisions. Her support covers day-to-day concerns such as conduct, capability, absence, family-friendly entitlements, annual leave, employment status, and terms and conditions. She also handles more complex cases involving grievances, redundancies, TUPE transfers, medical capability, discrimination, and settlement agreements.
Professional Background
Education:
She holds an LLB (Hons) in Law from the University of Salford, an LLM in Employment Law, and completed the Legal Practice Course (LPC) at The University of Law, Manchester.
Career Path:
Her HR career began in retail while studying law, where she managed a team and delivered staff training. Inspired by this experience, she pursued Employment Law after earning her degree. She progressed from HR Documentation Consultant to Employment Law Consultant, completing postgraduate studies and the Legal Practice Course. In her current role, she provides expert HR and Employment Law advice, supporting clients of all sizes across various sectors with practical and commercial solutions.
Professional associations and memberships:
Associate Member of the CIPD
Certifications and accreditations:
She holds an Advanced Level 7 CIPD Diploma in Employment Law.
Main sector of expertise:
Specialises in the retail and hairdressing sectors, providing support with employment status, sickness absence, lateness, disciplinary, and capability issues.
Philosophy and approach to work
“Gemma loves working in HR because every case is unique. She enjoys helping clients find the best solutions tailored to their business needs in each situation.”
Personal information
Gemma is a proud mum to two beautiful fur babies, Bella and Rosie. She loves spending quality time with her family and cherishes making memories, especially with her two beloved nephews. In her spare time, she is a keen baker who enjoys creating beautiful cakes for all occasions.